PROFILE

TAMI YANAGIBASHI

HOSPITALITY PROFESSIONAL

ABOUT ME

Professional Summary:

I am a dedicated and dynamic professional with over a decade of experience in the hospitality and real estate industries. My career journey has taken me through various roles, from Front Desk Agent to Human Resources Manager, where I have honed my skills in administration, customer service, and team management. With a strong educational background in Japanese Literature and Language, I bring a unique blend of cultural insight and professional expertise to my work.

Professional Overview:

I am an accomplished professional with extensive experience in the hospitality and real estate industries, particularly in roles related to front office management, room division management, human resources, and sales. My career journey reflects a consistent track record of driving operational efficiency, enhancing guest and employee satisfaction, and achieving revenue growth. I am adept at managing diverse teams, handling administrative responsibilities, and executing competitive sales strategies.

EDUCATION

Bachelor’s Degree in Japanese Literature

Institution: STIBA Saraswati Denpasar
Graduation: June 2012

Diploma III Degree in Japanese Language
- Institution: Gadjah Mada University
- Graduation: August 2009

EXPERIENCE

November 2021 ~ May 2024PT. Daiseiko Global Indonesia

Human Resources Manager

Responsibilities: Overseeing all aspects of the employee lifecycle, creating a positive work culture, and managing various HR functions crucial to organizational success.
Keywords: Human Resources Manager, Employee Lifecycle, Work Culture, HR Functions

January 2019 – October 2021PT Fujita Kanko Indonesia, Member of Fujita Kanko Group Japan, Isoras Cikarang, 214 Rooms

Room Division Manager

Responsibilities: Managed and coordinated all Room Division departments including Front Office, Reservation, Guest Relations, and Housekeeping. Part of the pre-opening team, continually improved guest and employee satisfaction, and maximized financial performance.
Keywords: Room Division Manager, Front Office, Reservation, Guest Relations, Housekeeping, Pre-opening Team

July 2017 – December 2018Oakwood Residence Cikarang + Grande Valore Condominium, Total 530 Rooms

Front Office Manager

Responsibilities: Managed front office functions and supervised staff, ensuring an efficient check-in and check-out process and maximizing the financial performance of the department.
Keywords: Front Office Manager, Check-in Process, Check-out Process, Financial Performance

January 2017 – July 2017Harris ＆ Pop! Hotels and Conventions Gubeng Surabaya, 4 star hotel, 152 + 162 Rooms

Sales Executive

Responsibilities: Drive revenue to achieve the hotel’s topline goals by proactively soliciting all business segments. Focused on hotel pricing and competitive sales strategies within Surabaya, East Java, and regional Java.

Keywords: Sales, Marketing, Business Revenue, MICE.

Front Office Management
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Room Division Management
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Human Resources Management
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Sales Strategy and Execution
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Administrative Support
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Customer Service Excellence
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Event Planning and Coordination
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Report Preparation and Presentation
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Team Leadership and Development
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Skill

My Skill

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Understanding Brief

Research

Design Process

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Our Process

Analyse your Goal

Work Hard on it

Improve you

Achieve your Destiny

2650

SQM.

320+

Machines

354

Trainers

50

Metres Pool

100

M. Track

Meet YOur Trainers

This summary provides an overview of my professional experience and skills, highlighting my ability to manage operations, drive revenue, and enhance both guest and employee satisfaction in various roles within the hospitality and real estate industries.

Testimonials

Pricing Plans

Go with the right one

Get out of your

Comfort Zone

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CONTACT ME

Phone

+62 822 8888 8411

Email

info@tamiyanagibashi.com

Address

Jl. Pantai Indah Kapuk, Jakarta Utara, Indonesia